Dear Customers and Suppliers
Like us you are no doubt closely following the developing COVID-19 virus situation around the world.
As yet the virus has not impacted us locally however the situation is extremely fluid and although we have plans in place these may alter as the situation develops.
As we speak our staff is at full strength with our shop open with normal hours and our workshop fully operational. Our supply chain has not been impacted and we have sufficient materials stock to support our manufacturing activity for the foreseeable future.
Our aim is to ensure that our staff are safe and to continue to give the best service to our customers. We are taking actions to limit the spread of the virus and we ask that all visitors, customers and suppliers alike, observe our prevention measures. We are discouraging all non-essential visits from suppliers.
We are observing the guidelines issued by Health Protection Scotland and staff will be sent home to ‘self isolate’ if they are exhibiting symptoms of the virus.
In future it may be that our service is impacted if our staffing levels are significantly reduced. This may necessitate closing the shop at short notice and delivery times will be impacted.
In this situation we will update via this blog, direct emails and social media.
Our email and office based services can operate remotely and we will continue to answer emails and respond to phone calls.